Horror
Mr K refused to leave the place despite the fact that his appointment was rescheduled. Firstly, he was ultimately late for like 2 hours. Next, my appointment is blocked in the afternoon for nail surgery or special dressing. Hence, there's no way I can see Mr K.
He wasn't happy with the given date and kicking a big fuss just because he was some healthcare worker's relative.
Whatever la. I'm too nice.I've forced him onto my appointment list as last patient tomorrow. He can chose to wait for hours if he wants to.
Basically I'm already overloaded for tomorrow's booking.
Fug*
Mr high-profile rang and requested me to see his pt tomorrow. I have to reject his request. To be honest, I don't like his pts - too 'mangja' for God's sake. Always whining in front of the counter just because of long waiting period. I haven't got any choice but to explain to him that there's a Miss VIP tomorrow.Well, you can't rush when giving 'VIP' treatment!
Judging from the list, I don't even know what time to give pt.
Fug*
At this moment, I feel as though someone is holding a knife at my throat.
Tuesday, May 29, 2007
Wednesday, May 23, 2007
Tuesday, May 22, 2007
Woos and more sorrows
1) After complaining for the 3rd month of not having a functional mouse, I've got it today.......finally. Frigging hell that I have to endure that lousy piece of sh** mouse to click on patient Q-number.
2) Replying complain letters when they are not actually my patients simply because there are no one else to do it.
3) The plants almost died because the aircon was off on weekends.
4) My email was sent out with the designated email add. Somehow it landed into this Dr's mailbox. Checked my SENT folder, don't have his email add leh. Called up the IT guy and he said he will definitely investigate for that matter. Wah liew!! Zero privacy on the internal mailbox lor. I feel like digging a hole to hide my face inside.Gek sim +++.
Not saying I am writing some horrible facts or gossips but some direct views on patient's appointment issues. Still!! Not so pleasant for others to read , right?????
*head spinning*
1) After complaining for the 3rd month of not having a functional mouse, I've got it today.......finally. Frigging hell that I have to endure that lousy piece of sh** mouse to click on patient Q-number.
2) Replying complain letters when they are not actually my patients simply because there are no one else to do it.
3) The plants almost died because the aircon was off on weekends.
4) My email was sent out with the designated email add. Somehow it landed into this Dr's mailbox. Checked my SENT folder, don't have his email add leh. Called up the IT guy and he said he will definitely investigate for that matter. Wah liew!! Zero privacy on the internal mailbox lor. I feel like digging a hole to hide my face inside.Gek sim +++.
Not saying I am writing some horrible facts or gossips but some direct views on patient's appointment issues. Still!! Not so pleasant for others to read , right?????
*head spinning*
Monday, May 21, 2007
''Chiong" the weekend
Friday- I chilled out with a couple of friends at Clark Quay. Had dinner at this fantastic Jap-western cafe located on Level 3's Central. So lomantik!!! Dim lightings with old western style deco. Small victorian lamp on each table accompanied with lighted tea candles.Prices for the meals are affordable. At the end of the ordering, the waiter will pass you a big gold-plated 'key' where you are supposed to bring it along to foot the bill. Drinks over at Elephant pubs where we left once we felt the place was swarmped by a large group of old English Ah Puis (/Ah peks).
Sat- Helped the kids to do a foot screening check at a local disabled school. Seen about 10 over kids accompanied by their parents . It has been a wonderful experience which allow me to put my paeds skills into good use. Quite astonished to almost every kid that has been assessed is suffering from some form of foot disorders.
Clawed toes
corns for you Mdm?
Sun: Su, mom and myself met at Zouk for a fleamarket affair. Happening lor, my mom has just stepped into one of the hottest clubs in Sg. Thank goodness it wasn't organised in an open space. My skin is already chao-dah after skating on that particularly morning at ECP.
Happy customer as demonstrated below:-
Thursday, May 17, 2007
Sungei Buloh Wetland Reserve
Few weekends ago, my dad made me drive all the way to Tuas buying 'cheap seafood and vegetables'. Wah didn't that sort of place so popular with AH pohs Ah peks. I witnessed how the fish was bashed up alive before putting it on a weighing scale. The sight of such cruelty made me lost my appetite on that night's dinner.
We hopeped back into the car and finally arrived at Sungei Buloh. Since my parents didn't want to pay for the entrance, we opt to walk along another trail which is approximately 2km long. Frigging hot that day la. Even Malay maciks kept on asking me like " What happened to my skin" on the next day when I get to work,
*********************
Bonous entry: Singaporeans are just plain rude rude rude!
How many times have I got patients walking into my consult room without knocking?
When you tell them it isn't their turn and take a sit , they said I'm the one who is rude.
What's worst, they walked in while my other patient is still in the room.
When they see a new practitioner, they chased after the nurses and said "how come got this new girl in here"
Excuse me, si mi new girl.
Mdm K was late for 1.5 hrs and she blamed it on the bus system. Why must I entertain people during my lunch time?I told my receptionist either she takes new appointment or come in after lunch. Mdm K wasn't happy and even tore up the referral form. Wah!
Few weekends ago, my dad made me drive all the way to Tuas buying 'cheap seafood and vegetables'. Wah didn't that sort of place so popular with AH pohs Ah peks. I witnessed how the fish was bashed up alive before putting it on a weighing scale. The sight of such cruelty made me lost my appetite on that night's dinner.
We hopeped back into the car and finally arrived at Sungei Buloh. Since my parents didn't want to pay for the entrance, we opt to walk along another trail which is approximately 2km long. Frigging hot that day la. Even Malay maciks kept on asking me like " What happened to my skin" on the next day when I get to work,
*********************
Bonous entry: Singaporeans are just plain rude rude rude!
How many times have I got patients walking into my consult room without knocking?
When you tell them it isn't their turn and take a sit , they said I'm the one who is rude.
What's worst, they walked in while my other patient is still in the room.
When they see a new practitioner, they chased after the nurses and said "how come got this new girl in here"
Excuse me, si mi new girl.
Mdm K was late for 1.5 hrs and she blamed it on the bus system. Why must I entertain people during my lunch time?I told my receptionist either she takes new appointment or come in after lunch. Mdm K wasn't happy and even tore up the referral form. Wah!
Thursday, May 10, 2007
Hello Hello
I received , in fact, many calls from the nurses of xx discipline asking for earlier appointment for the patient or if they can send their patients down right at the very moment for me to followup instead of making another appointment.
Nurse: " Hi Miss FF, I understand that you got a lot of patients booked in advanced. Can I just send one patient down for you to see?"
Me: " I'm sorry you can't. There are already quite a number of patients waiting at the area. Maximum waiting time is 2-3 hours. How? "
Nurse:" Oh like that uh. But patient need to be seen urgently so if you can't see her today means she has to call appointment centre and wait for another 2 months is it?"
Me:" Of course. You know that I'm fully booked with patients in advanced. If there's anything more urgent than you think , you can ask your Dr to talk to me instead. Otherwise, I'm not able to hold on the line longer as I've got a patient sitting right infront of me now."
Can't stand talking to people without putting their thinking caps on. Seriously, I'm mounted with patients everyday. It doesn't really make a difference if I see more or less patients from xx discipline. Pay will be the same, the workload is heavy enough, patients are constantly flowing in like running tap water, so why I should prioritise those big shots for their benefits. If the management can't forsee the need to meet the high demand for such services, there is nothing much I can do besides doing what I can.
Sigh, I don't even have the time to get Duofilm paint to zap off the wart on my foot. Knnccb lah!
I received , in fact, many calls from the nurses of xx discipline asking for earlier appointment for the patient or if they can send their patients down right at the very moment for me to followup instead of making another appointment.
Nurse: " Hi Miss FF, I understand that you got a lot of patients booked in advanced. Can I just send one patient down for you to see?"
Me: " I'm sorry you can't. There are already quite a number of patients waiting at the area. Maximum waiting time is 2-3 hours. How? "
Nurse:" Oh like that uh. But patient need to be seen urgently so if you can't see her today means she has to call appointment centre and wait for another 2 months is it?"
Me:" Of course. You know that I'm fully booked with patients in advanced. If there's anything more urgent than you think , you can ask your Dr to talk to me instead. Otherwise, I'm not able to hold on the line longer as I've got a patient sitting right infront of me now."
Can't stand talking to people without putting their thinking caps on. Seriously, I'm mounted with patients everyday. It doesn't really make a difference if I see more or less patients from xx discipline. Pay will be the same, the workload is heavy enough, patients are constantly flowing in like running tap water, so why I should prioritise those big shots for their benefits. If the management can't forsee the need to meet the high demand for such services, there is nothing much I can do besides doing what I can.
Sigh, I don't even have the time to get Duofilm paint to zap off the wart on my foot. Knnccb lah!
Tuesday, May 08, 2007
Everyone wants a piece of me
Dr Dualuokun and Dr Smallloukun of xx discipline want me to set priority to see their patients at anytime because they are doing expensive treatments which need to follow up with me asap. Sounds like an emergency case? That's what they have been telling the patients so patients would in turn tell me about their 'urgency' and maybe hopefully, they can cut queue to be seen earlier than expected.
Those Drs are seriously driving me up to the walls.
Think about this:
Miss Alone is seeing patients from
-medical
-surgical
-Orthopaedic
-vascular
-polyclinic referrals
-private clinic referral
-rehabiliation unit
-A&E referral
On average I'm seeing 20 patients a day with 1/2 hour max consult time per person.
If I've allocated additional 3 patients from xx discipline with 1/2hr max consult time per person, that would also mean certain patients will have approximately 1 1/2 hr lag of waiting time prior seeing me.
Everyone should be treated and given equal opportunity to see any healthcare pracitioner. I don't see any benefit (except for theirs) except with the possibility of getting burnout. In addition, my assistant has no reason to stay back late as she's not entitled any OT pay.
Why are Drs are so like that??
ME vs 5 Drs from xx discipline is quite obvious there is only a limited amount of patients I can see per day.
I'm only a human being leh. knn......
Dr Dualuokun and Dr Smallloukun of xx discipline want me to set priority to see their patients at anytime because they are doing expensive treatments which need to follow up with me asap. Sounds like an emergency case? That's what they have been telling the patients so patients would in turn tell me about their 'urgency' and maybe hopefully, they can cut queue to be seen earlier than expected.
Those Drs are seriously driving me up to the walls.
Think about this:
Miss Alone is seeing patients from
-medical
-surgical
-Orthopaedic
-vascular
-polyclinic referrals
-private clinic referral
-rehabiliation unit
-A&E referral
On average I'm seeing 20 patients a day with 1/2 hour max consult time per person.
If I've allocated additional 3 patients from xx discipline with 1/2hr max consult time per person, that would also mean certain patients will have approximately 1 1/2 hr lag of waiting time prior seeing me.
Everyone should be treated and given equal opportunity to see any healthcare pracitioner. I don't see any benefit (except for theirs) except with the possibility of getting burnout. In addition, my assistant has no reason to stay back late as she's not entitled any OT pay.
Why are Drs are so like that??
ME vs 5 Drs from xx discipline is quite obvious there is only a limited amount of patients I can see per day.
I'm only a human being leh. knn......
Tuesday, May 01, 2007
PS cafe
KH brought me to a nice, lovely cafe near Dempsy Road.The place is more accessible by car than public transport itself. After watching the show 'Fracture', I insisted him to take me to somewhere where I've not been before. Poor KH's bachelor life will be kinda short-lived as his gf is coming down from somwhere in a few weeks' time to join him and work in Sg. Heh heh heh.
So many ang mohs here with a huge variety of wine selections......
We ordered a double choc kick-ass cake with tea. Such English teacups they've got there.
Webby:http://pscafe.sg
****************************************
Last Fri, J asked me for a small favour to shop with him for a proposal ring -for his gf , of course.
*note to self: Man, I should stop hanging out with the Mr Takens and isn't I'm suppose to hang out with Mr Singles instead?
*eyes roll up*
Spiderman 3 is out today and most of the couples that I know will be watching it later. Are there nothing better else to do for most local couples besides eating and watching movies? Zzz!zzzzzz stuff it!
Subscribe to:
Posts (Atom)